Q1. How can I order?
A1. Please directly place orders on our website, no need register as a member, Select your favor products click "Buy" then add into shopping cart, for add quantity, then click "Edit Qty" after entering the quantity. Click " continue shopping" for continue to shop, press "Check out" to confirm your order. Then please write down your true infomations in the following process.
Q2. What are the minimum order?
A2. minimum charges in USD100. Allow one item one pcs
Q3. What's meaning of "Free Size", do you plus size?
A3. All of our clothes are free size. "Free Size" means middle size, could fit stander figure. In general, free-size blouse and dress are suitable for the bust of 32-34 inches ladies to wear
Q4. what's shipping method for transportation? How much it cost?
A4. Unless specially requirement, we use EMS (Express Mail Service) and DPEX (http://www.dpex.com/) for shipping. our summer clothes weight about 5pcs = 1KG, winter clothes weight about 3pcs =3KG, please refer from the page of shipping cost.
Q5.How do I know the quality of your product?
A5. Our clothes belong to mid-level product. The pictures of these products are taken from real object. And we try our best to keep the quality good as we can. Almost 90% buyers place their subsequent orders after the first order
Q6. Can I pay through paypal?
A6. Yes, we accpet paypal, and offer Western union, T/T bank transfer, Money gram and Alipay. For full details please check from the page of payment method.Once you place an order, we will immediatly send you the invoice with shipping and payment information for your order thru email.
Q7 What if the products received are defective, can I return or exchange for new ones?
A7. Please be informed the fact that most minor problems can be easily fixed. As products are inspected twice for no prominent defects before packing. .
Q8 Does your company have product catalogue?
A8. We have an online catalogue, which includes all updated items without watermark ciciam.com. please contact our customer service to get the link.